ActiveWin in the Press

Q&A: How to build consumer trust through marketing

Warren Jacobs, MD of ActiveWin Media, talks about the challenges operators face when launching online casino brands in new states, and how they can be overcome.

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Warren Jacobs, found of ActiveWin Media, talks about how online casino and sportsbook operators can nail player retention. 

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Warren Jacobs and Fred Done partner with Google

ActiveWin MD, Warren Jacobs and Betfred Founder, Fred Done have recently partnered with Adzooma. A Google-backed digital marketing company who are tearing up the rule back and making big headlines along the way. 

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Gambling Insider talks to ActiveWins Managing Director Warren Jacobs about the DNA of the business, the support of influential partners and the impact of increasing compliance on operations. 

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Virgin Media Business - There's Something You Should Know...

There’s something you should know is our bite-sized business advice column. The amount of advice out there can be overwhelming, so we ask the professionals we meet along the way to tell us the one thingthat they think every start-up needs to know.

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A brief introduction with ActiveWin MD, Warren Jacobs. 

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Gambling Insider - Who is Willing to Roll the Dice?

The arguments for legalising online gaming in the US seem compelling, but one state needs to take the lead in regulating it, says ActiveWin Media Ltd Head of Affiliate Marketing Natalie Merrison.

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The term ‘call centre’ usually conjures up images of vast open office spaces, occupied by dozens of telesales representatives parked in front of computer screens with their omnipresent headsets.

Gone are the days where the primary source of communication is by telephone. In the digital age, many consumers decide to take to their desktop when they want to make a purchase or, more importantly, air a grievance.

In an ideal world, a customer that has a concern will reach out to your call centre via telephone. Customer care specialists can pull up details quickly, and can use the pauses to engage with the person on the other end of the phone. With this said, the concept of Live Chat allows the opportunity to address a complaint while the customer is online and available to participate in the process as well.

 

 

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ActiveWin Helps Kick Off New Fantasy Football Partnership

Fantasy football app Gloryhunter has secured an exclusive partnership deal with betting giant Betfred.

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ActiveWin's Business Development Director, Bernadette Kelly advises affiliates on how to make the most of out social media. 

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