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ActiveWin in the Press

Industry Spotlight: Social Media

The term ‘call centre’ usually conjures up images of vast open office spaces, occupied by dozens of telesales representatives parked in front of computer screens with their omnipresent headsets.

Gone are the days where the primary source of communication is by telephone. In the digital age, many consumers decide to take to their desktop when they want to make a purchase or, more importantly, air a grievance.

In an ideal world, a customer that has a concern will reach out to your call centre via telephone. Customer care specialists can pull up details quickly, and can use the pauses to engage with the person on the other end of the phone. With this said, the concept of Live Chat allows the opportunity to address a complaint while the customer is online and available to participate in the process as well.

 

 

You can read the full article Here


Fantasy football app Gloryhunter has secured an exclusive partnership deal with betting giant Betfred.

You can read the full article Here


Gambling Insider: Five Smart Tips For Socially Savvy Affiliates

ActiveWin's Business Development Director, Bernadette Kelly advises affiliates on how to make the most of out social media. 

You can read the full article Here


A brief interview with Bernadette Kelly, director business development, ActiveWin.

You can read the full article Here


A ProActive Approach - INTERGAMINGi talks to Warren Jacobs

Since forming in 2012, ActiveWin Media has already become a serious presence in the i-gaming industry. INTERGAMINGi talks to Warren Jacobs, the company's founder and managing director. 

You can read the full article Here


"We are pleased to announce a host of new and highly experienced additions to our judging panel, who will help us ensure the whole process is managed and ultimately decided upon with the greatest possible degree of digital expertise and professionalism. The judging is a rigorous two stage process including pre-scoring to determine shortlists and a judging meeting where entries are discussed and evaluated in detail to decide the winning entries."

You can read the full article Here


The Prolific North Top 50 Digital Agencies 2016

Today we unveil the 2016 edition of the Prolific North Top 50 Digital Agencies, the definitive listing of the North’s largest digital agencies spanning SEO and PPC, web, content, mobile and e-commerce.

 

You can read the full article Here


LAC and FPE 2016 were a huge success. The conference was packed on both days and there was plenty of excitement on the show floor.

You can read the full article Here


The 49 start-ups to keep your eye on

We celebrate the innovation and courage involved with getting a firm off the ground with a list of the top start-ups we are tipping to make it big in the city region in the coming years....in no particular order, we should add.

You can read the full article Here


Implementing a successful digital marketing strategy is essential for any company, but the gaming industry has its own intricacies. Here, Warren Jacobs, managing director of online marketing company ActiveWins, which has deals with Betfred, Prospect Hall and Totesport, tells TotallyGaming.com how an operator can improve their digital reach…

 

You can read the full article Here